Terms of Service

Welcome to EMPIRE TAX LLC ("EMPIRE TAX," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website (the "Site") and the tax services we offer (the "Services").

By accessing or using the Site or our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services. These Terms apply to all visitors and clients.

By using our Site, you represent and warrant that you have the legal authority to enter into these Terms and to engage our Services.

You agree to use our Site and Services only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site.

EMPIRE TAX LLC provides tax-related services, which may include individual tax services, business tax services, tax preparation, tax filing assistance, tax planning, and tax consultation. The specific Services available to you will be discussed and confirmed through our chat widget or other communication with our team.

The descriptions of services on this Site are presented as proposed categories and do not constitute a guarantee that any particular service is available or suitable for your situation. Service availability may vary and is subject to confirmation.

As a client, you are responsible for providing accurate, complete, and timely information necessary for us to perform the Services. You agree to respond promptly to requests for information and to cooperate with our team throughout the engagement.

You are responsible for the decisions you make based on the information and guidance we provide. Our Services do not replace independent professional advice where appropriate.

You represent and warrant that all information you provide to EMPIRE TAX, whether through the chat widget, by email, or by any other means, is accurate, complete, and truthful to the best of your knowledge. We rely on the information you provide and are not responsible for errors or omissions resulting from inaccurate or incomplete information supplied by you.

By using our Site and Services, you consent to receive electronic communications from us, including emails and messages sent through our chat widget. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

You are responsible for ensuring that your contact information remains current so we can reach you regarding your engagement.

If you consent to receive SMS messages from EMPIRE TAX LLC, the following terms apply:

• You must provide your consent before receiving promotional or informational SMS messages from us.
• Message frequency may vary based on your interactions with us.
• Message and data rates may apply. Check with your mobile carrier for details.
• To unsubscribe, reply "STOP" to any message you receive from us.
• For assistance, reply "HELP" to any message you receive from us.
• Consent to receive SMS messages is not a condition of purchasing any services from us.
• Mobile information and SMS opt-in consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

We reserve the right to modify these SMS terms at any time. Continued receipt of messages after changes constitutes acceptance of the updated terms, subject to applicable law.

Appointments and consultations, when offered, are arranged through direct communication with our team. Scheduling, rescheduling, and cancellation of consultations will be discussed and agreed upon with you in advance. We will make reasonable efforts to accommodate your scheduling needs and ask that you provide notice as early as possible if you need to reschedule or cancel a consultation.

Fees for our Services, if any, will be discussed and agreed upon with you before work begins. Any applicable payment terms, accepted payment methods, and billing schedules will be communicated to you directly and confirmed before a service engagement starts.

Cancellation and refund policies, if applicable, will be discussed with you before engaging our Services. Any applicable terms will be communicated and agreed upon before a service engagement begins. We encourage you to review any applicable policy before proceeding.

We take the confidentiality of your information seriously. We handle personal, financial, and tax-related information with care and discretion. Please review our Privacy Policy for details about how we collect, use, and protect your information.

You should not submit Social Security Numbers, complete tax returns, bank account details, passwords, or other highly sensitive taxpayer information through the ordinary website chat widget. If sensitive documents are required, we will direct you to an approved secure document submission process.

Our Site may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, privacy practices, or accuracy of any third-party site. You access third-party sites at your own risk.

We may use authorized third-party service providers to help operate our website and communication systems, including the chat widget. These providers are bound by their own obligations to handle information responsibly.

All content on this Site, including text, graphics, logos, and design elements, is the property of EMPIRE TAX LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission.

To the fullest extent permitted by applicable law, EMPIRE TAX LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Site or Services.

Our Services are provided based on the information you provide. We are not responsible for outcomes resulting from inaccurate, incomplete, or untimely information supplied by you.

The Site and Services are provided on an "as is" and "as available" basis. We do not warrant that the Site will be uninterrupted, error-free, or completely secure. We disclaim all warranties, express or implied, to the fullest extent permitted by law.

Information provided through our Services is for general informational purposes and does not constitute legal, accounting, or financial advice. You should consult a qualified professional for advice specific to your situation.

We reserve the right to suspend or terminate the provision of Services or access to the Site at our discretion, including if you violate these Terms or engage in conduct we deem inappropriate. Upon termination, all provisions of these Terms that by their nature should survive will remain in effect.

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Prince George's County, Maryland, to the extent permitted by law.

If you have any questions about these Terms, please contact us:

• EMPIRE TAX LLC
• 16407 Governor Bridge Rd
• Bowie, MD 20716

You may also reach us through the chat widget available on every page of this Site.